Orders & Shipping

How much does shipping cost?

Right now, shipping is completely free — no minimum spend, no hidden fees. Just one more reason to treat yourself to something special!

When will my order ship?

No one likes waiting — so we work hard to get your order out the door fast!. Orders with Priority Dispatch selected at checkout are guaranteed to ship within 24 business hours. All other orders are typically shipped within 72 business hours — and oft

Can I ship my order to a PO box address?

In most cases, yes — we can ship to PO Boxes. There are some cases where a courier will not deliver to PO Boxes, so we recommend using street addresses where possible. If there’s any issue with your PO Box, we’ll be in touch to arrange an alternate a

What if my package gets lost or arrives damaged?

If your order arrives damaged, or seems to be lost in transit, please reach out to us as soon as possible — we’re here to help make it right. We’ll work with the courier to investigate and either replace your order or find a suitable solution. To spe

What if my package is marked as delivered but I didn’t receive it?

Sometimes packages are marked as delivered a little early — in many cases, they show up within the next 1–2 days. Here’s what to do first:. Double check around your property (letterbox, front door, side entrances, etc.). Ask neighbours, housemates, o

Do you offer spare parts?

Yes! We can sometimes assist with offering spare and replacement parts. Just reach out to the team, and we'll see if we can assist.

Buy 2, Get 1 Free Promotion

The Details:. When you order 2x Travelpods of the same colour, you'll receive a third unit FREE. This free unit will automatically add to your cart before checkout, please ensure it is there before purchasing, we cannot make changes to this once the